TERMS & CONDITIONS

These terms and conditions will apply to all transactions placed online with Rosa & Clara Designs.  They do not affect your statutory rights.  By placing an order from the site you are agreeing to the terms and conditions.  

Personal Customers
We are pleased to accept online order transactions via our secure server.  All credit or debit card transactions may be subject to validation checks by the card issuer.  If the issuer of your card refuses to authorise payment to us, we will not be liable for any delay and/or non-delivery of your order.

Placing an order
No binding contract will exist between us until we have accepted the order.  All goods are sold subject to availability and may be placed on back order. If for any reason we are unable to fulfil any part of the order, we will refund your card as soon as practical and in any case within twenty one days.

Products, Prices & Content
Every effort is made to ensure images and colours shown on the site match as closely as possible to those of the actual products however, due to technical limitations, some colours may vary.  

All prices are shown in pounds sterling.  The advertised delivery charge will be added to your order.  The final price quoted on the payment page is the price of the goods including delivery to the stated destination.  

Cancellation
You may cancel a contract to purchase a product or products from us at anytime within seven working days after the day you received the order.  In order to cancel a contract in this way, you must provide written notice of cancellation.

All goods must be returned to us within seven days of our acceptance of the cancellation.  Items received later than this can only be accepted for return at our discretion.

Delivery

We aim to deliver UK orders within five working days of receipt of payment.  In the event that we are unable to achieve this and a delay to your delivery will occur, we will endeavour to email you with an expected delivery date or the option to cancel your order.

Returns
In the event that you need to return your items, Rosa & Clara Designs will exchange or refund products provided that they are delivered in the original condition within fourteen days of receipt.

Goods being sent back to Rosa & Clara Designs. are your responsibility until they reach us.  Rosa & Clara Designs cannot be held responsible for anything that gets lost or damaged in transit.  Delivery charges and return postage will only be refunded if an item is faulty.  

Ownership of Goods
All items supplied to the customer remain the property of Rosa & Clara Designs until the final payment of all sums owing in respect to those goods has been received in full by us. 

Intellectual Property
All copyright, design rights and intellectual property rights existing in our designs and products and in the images, text and design of our website are and will remain property of Rosa & Clara Designs.  

The copying, modification, distribution, reproduction or incorporation into any other work of part or all the material available on this website in any form is prohibited without written permission.

Responsibility

Rosa & Clara Designs cannot be held responsible for any disruptions to our services that are beyond our reasonable control.  We will do everything in our power to correct any disruption to our service.  

Law & Territory
These Terms & Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court.  This does not affect your non-excludable statutory rights.

This website and our terms and conditions have been designed for use within the United Kingdom and under UK law.  Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations.  Accordingly, any products or promotions not permitted under your local law are not offered to you.